Lack of leadership cripples service delivery at Kliptown Clinic

Issued by Nicola Du Plessis MPL – DA Spokesperson for Health
28 Sep 2023 in Press Statements

Kliptown residents in desperate need of health care services are forced to queue early in the morning before the clinic opens, only to be turned away at 2:00 pm.

This is unacceptable, as it denies residents access to health care services. The residents have complained about this clinic’s poor healthcare services and infrastructure challenges.

The Democratic Alliance (DA) conducted an oversight inspection at the Kliptown clinic and we were disappointed to discover that nothing has improved despite the department’s promise to fix this clinic.

There are no ablution facilities for patients, no backup electricity, and the clinic lacks proper and regular maintenance.

The continuous absence of the matron and clinic manager is of great concern, as there is no proper supervision of staff.

See the video here.

The DA urged the Gauteng MEC for Health, Nomantu Nkomo-Ralehoko’s urgent interventions to ensure this clinic renders adequate health care services to its residents.

We will also submit follow-up questions to the MEC in the Gauteng Provincial Legislature (GPL) to ascertain what measures will be put in place to ensure that this clinic delivers adequate healthcare services, and that senior management adheres to Batho Pele principles.